Joan Drain

  • Business owner - this covered all aspects of operating a business, employment, marketing, taxation etc
  • Customer service manager trained in all areas of customer service
  • Trained as a site manager - 16 years for a major New Zealand based company, meeting KPI’s, managing staff, ensuring company expectations were achieved

Personal Comment

I have raised two children and have been actively involved with my grandchild during her pre-school and high school years. Having lived on the Hibiscus Coast for 36 years, I have been a part of this community for most of my life.

I am now a national superannuant who initially sought the help from B.A.I.S to negotiate the requirements of Work and Income while managing my health. I found this service so valuable. The process and paper work required by Work and Income was at times very challenging. It has been a pleasure to continue this relationship with B.A.I.S by volunteering my time on the board. I have had first-hand experience with this service and continue to assist with my involvement.

As a national supperannuant I offer BAIS a practical aspect on the challenges that super annuants and beneficiaries face when dealing with Work and Income.

Linda Holden

  • Qualified nurse originally based in Wellington and Lower Hutt
  • Moved to UK where I was co-owner of a successful IT business, after 7 years the business was sold, and I bought my family back to New Zealand to re-established on the Hibiscus Coast
  • Owner operator of a franchise business based on the Hibiscus Coast and North Shore
  • Currently owner operator of a successful retail business in Orewa
  • Served on both Plunket committee and Kindergarten committee

Personal Comment

I feel that this is such a valuable service and wanted to do more to ensure that this would be available to those who could least afford it. From the personal experience of being widowed at age 32 with 3 children to raise, I did not have the access to this type of service. I believe that had this type of service been available to me at the time that my process would not have been so difficult. I have referred clients to BAIS and have seen what a difference their service makes in times of high stress. With this in mind I have chosen to support BAIS and my wider community on the board. Offering both my life skills and business skills.

Veronica Emery

  • Employed in a senior role for a firmly established importing company based on the North Shore
  • My primary role is management of financial accountability and logistics. I have been in this role for 12 years
  • My work history has always been in office management and accounting, the training that I have had has ensured that I have developed the skills required for my current position

Personal Comment

Originally from the North Shore I have always enjoyed the community in which I live. I have raised three children, the last of which is in her final year at college. I believe we have the luxury of living in such a wonderful country and am an avid supporter of our natural resources and environment. I have also had to meet the needs of raising a family and know that now more than ever the financial challenge of this is very hard on our families. I have been an active member on the BAIS board for the past four years. This role constantly reminds me of how important community is and that those without a voice at times need help.

Anna-lee Dewes

  • Degree in Education and Psychology
  • Post graduate dip. Primary Education
  • Qualified Teacher 6 years
  • Applied behaviour analysis therapist
  • Board Trustees Orewa College

Personal Comment

I have been involved with BAIS for the past 6 years, as a board member, secretary and now chairperson. I am married with two young children, and have just returned to part time work. As a young family with a mortgage in the Auckland housing market I know how difficult it is to budget on a working wage. The roll of our advocates is to help families who have much less to live on and those most vulnerable in our communities. I have been part of this organisation and its development which has proven to be a humbling journey. There are so few agencies that specialise in this area that I know how important this service is. The service often provides a lifeline for people in difficult circumstances and for people not strong enough to face a large government agency on their own.

I was raised by a single mother who I am sure would have used this service had it been available. As a teacher I have seen families struggle through things like losing jobs and separation. It is reassuring to know that we have his service available for them, and extremely rewarding to be part of it.

I am part of this board because I see the real value of this service to our community and I am proud to support the passionate staff of BAIS in their running of this essential service.

Fiona Gove

  • Teacher-specialist field children with special needs
  • Work part time in special needs unit
  • Experienced in fund raising

Personal Comment

This service reaches out to people who can't access help themselves for a variety of reasons. I have referred people to this service and have had excellent feedback prior to becoming a board member.

It is my experience that the clients this service helps are often in extremely stressful situations and having BAIS support ensures that they get the help they need.

Daryl Gove


Kate Flannery


  • Currently a Student – currently studying Masters in Marketing.
  • Degree in Marketing Communication.
  • Committee member for Whangaparaoa Schools Parents and Friends charity group
  • Historically, worked for a large organisation who processed products from end to end, which is manufacturing though to distribution, for B2B customers. Primary role was to improve data management throughout the business so that resources could be better invested in improving customer satisfaction.

Personal Comment

 I am a mother of two small children, one currently getting a child care subsidy, the other at school. I enjoy being outside and spending time with my family and friends. I joined the BAIS team to use my skill in something new. It has been a real learning curve seeing how much people need help to manage the WINZ system. Seeing the BAIS team in action makes me appreciate that a service like this is available to anyone, these ladies are so skilled and knowledgeable. It is a wonderful team to be a part of.


Fern Wendt-Corfe

I hold a Bachelor of Education, with over 14 years experience working
in the Early Childhood Education sector in New Zealand.
I am passionate about Environmental Issues, Human Rights and speaking
up for those who cannot do so themselves.

Currently I am a Homeschooling parent, as well as working from home
part time as an 'In Home Educator'. I assist in the running of a local
playgroup as part of a parent committee and it is my role to apply for
funding, take care of the paperwork side of the playgroup and general
interactions with the Ministry of Education.

The Hibiscus Coast has been my beautiful home for the last 10 years,
having grown up not far from the area in Makarau, north of

I believe the service that BAIS provides is so important, as all
members of our community need a voice, especially those who are in
times of stress. I look forward to being on the board and to be able
to support the staff of BAIS to continue with the amazing work they